In training and coaching leaders, I invariably get pulled into a discussion about entitlement. “Millennials…” and “Kids these days…” Some even claim it is a societal issue. I can’t really disagree as 1st graders are handed trophies they can barely carry to the car after finishing last in the town soccer league. So, what can we do about it? What kind of example are we setting for those we lead and influence? Could gratitude be the answer? If so, we’ll gain much more than grateful attitudes around the office and dinner table.








